Ford Announcement: Mustang Mach E Recall

Ford Motor Company is taking action to recall almost 200,000 Mustang Mach E electric SUVs due to a potential issue with the door latches that could leave passengers, particularly those in the rear seats, trapped inside.

Safety Notification

The recall affects 197,432 units of the Mustang Mach E models from 2021 to 2025. The National Highway Traffic Safety Administration (NHTSA) highlighted that the electronic door latches might not disengage when the driver or front passenger exits, risking the entrapment of children or other individuals who cannot operate the internal release mechanism.

Communication with Owners

Ford is informing vehicle owners of this potential hazard through letters, which were planned for distribution beginning June 23. The company pledges that dealerships will correct the defect through a software upgrade, anticipated to be ready by the end of September.

Further Assistance

Concerned owners can reach out to Ford's customer support at 1-866-436-7332, referencing recall number 25S65. Additionally, the NHTSA offers contact assistance via their Vehicle Safety Hotline at 1-888-327-4236 or TTY at 1-888-275-9171.