PureGym's Entry and Exit Pods Under Scrutiny by NYC Fire Department

The New York City Fire Department has flagged multiple PureGym locations for safety issues related to the accessibility of their entry and exit pods without electronic devices. These pods are used to gain entrance into the gym, where a QR code is scanned through the PureGym app.

After PureGym acquired the Blink Fitness chain for $121 million, major renovations were undertaken in numerous facilities throughout New York and New Jersey. These changes included a new gym layout, updated equipment, and round-the-clock access, but also introduced a challenging step for members—utilizing the entry and exit pods, which has caused considerable inconvenience for some users.

To enter, members must scan a code via the app, entering through cylindrical plexiglass doors. However, once inside, control over movement is lost until they pass completely through the pod.

In response to a visit by the FDNY to several locations in December and January, numerous citations were given for failing to update floor plans with these pods. Additionally, issues with insufficient exit markings were noted at PureGym's Brooklyn, Queens, and Manhattan sites.

PureGym has acknowledged these concerns and communicated that they are collaborating with the FDNY to swiftly address any pending issues. They assured that a licensed architect has overseen the design of all NYC locations, ensuring compliance with fire codes.

The company further clarified that the pods aren't intended for emergency exits. Dedicated, clearly marked fire exits are compliant with the American Disabilities Act and equipped with push bars, available for urgent evacuations.

Despite these assurances, the FDNY's reports cite violations due to the reliance on an electronic device for exit, which they categorize as requiring 'special knowledge' that shouldn't be necessary in case of emergencies.

Members have expressed security concerns, like Nick Bohm, who felt uncomfortable with the new system, describing the process as hindering and reliant on having a phone. Meanwhile, Julia Martin labeled the pods as a potential risk during emergencies, fearing they could hinder swift evacuation.

While some members, like Martin, appreciate the extended hours provided by the pods, they miss the personal connections formed with staff at traditional gym entrances.

Initially introduced in the U.K., these pods have since been adopted in the U.S., spurred by KKR's significant investment in PureGym. With locations extending across Europe and into Saudi Arabia, the brand continues its expansion.

PureGym aims to have all New York and New Jersey locations fitted with pods by early 2026, enabling 24-hour fitness access amid rising demand.

Some users have faced pod malfunctions. Gabby Kalomiris, for instance, found herself trapped in a pod at the Bed-Stuy gym until another member's intervention freed her, prompting ongoing concerns about the pod's reliability.