Nationwide Wireless Disruption Hits Verizon Customers

On a notable day in early 2026, Verizon's wireless network faced significant challenges, affecting users across the United States. Many users reported connection issues starting around midday Eastern Time, as their devices unexpectedly switched to SOS Mode and struggled to establish connectivity.

Acknowledgment of the Issue

Verizon has publicly recognized the widespread disruption affecting both voice and data services. Their technical teams are actively investigating this issue with the goal of a swift resolution. The company expressed understanding of the inconvenience this causes and extended apologies to impacted customers.

Previous Network Disruptions

This incident follows an earlier service interruption that occurred in August of the previous year, which was attributed to a 'software issue' disrupting service for numerous users. Despite Verizon’s acknowledgment of that problem, the current timeline for restoring full service remains uncertain.

Reports and Ongoing Challenges

Reports indicate that the number of problems initially peaked at approximately 260,000, later subsiding to about 130,000. Testing conducted by various sources reveals that many phones remain offline or only sporadically connect. Updates will be provided following further communication with Verizon.