The Essential Interview Question from Walmart's HR Leader

Donna Morris has a signature question that helps her determine if a candidate is fit for hiring—knowing it beforehand won't allow crafting the perfect reply, she insists.

The pivotal question she poses is, "What would former colleagues say about your working style with them?"

As the executive vice president and head of people at Walmart, Morris manages the largest private workforce in America. Her role includes interviewing potential leaders who wish to join or move within Walmart, covering roles such as tech executives, HR managers, and product leaders.

Morris shared with Business Insider her preference for this inquiry due to its expansive nature.

"Even if applicants are aware of the question beforehand, it's not something that can be perfectly prepared for," Morris stated.

This approach is effective because the candidate's answer opens the door to broader discussions. With over 17 years at Adobe prior to her tenure at Walmart, Morris notes that the candidate's response is merely a starting point; she delves deeper to understand how they view their roles and relate to peers.

"Are they genuinely collaborative? Do they possess self-awareness? Is humility in their character?" Morris questions.

Walmart's Ideals and Workforce

According to the Walmart executive, the organization’s mission and ethos are non-negotiable. As a retailer with 63 years in operation, it employs 2 million individuals globally, spanning roles from entry-level positions to specialized corporate work.

Walmart is renowned for enabling career growth opportunities, exemplified by initiatives like Walmart Academy. Their CEO, Doug McMillon, who began his career unloading trailers by the hour, exemplifies this trajectory.

The company is currently transitioning towards a tech-oriented global leader, which has led to significant reorganization within its workforce. This shift includes introducing AI-driven technologies, alongside eliminating certain roles while creating new ones aligned with this strategic focus.

When evaluating prospective employees, Morris highlights the importance of cultural fit and understanding the essence of Walmart as a service-oriented entity.

"We demand a lot in terms of performance and interactions," Morris stated. "Effective interpersonal relationships are crucial."