Fifteen Years with American Airlines Had Me Second-Guessing with One Lufthansa Experience

Fifteen years ago, after relocating from Argentina, my choice for travel was largely dictated by American Airlines, the only provider of an overnight, direct route from New York to Buenos Aires—an absolute necessity for maintaining family ties.

The Loyalty Built with Miles and Credit Cards

Thanks to frequent flights, I stacked up miles and perks, using their credit card to garner even more benefits. My embrace of this airline extended to my children, ensuring they, too, could accrue rewards from a young age.

A Lufthansa Journey Spurs a Rethink

An outing with Lufthansa made me reevaluate the airlines I choose, particularly for trips with kids. Their service highlighted options more conducive to family travel.

Priority Boarding Makes a Difference

Lufthansa passengers with children ages 5 and under are designated for pre-boarding, an advantage that allowed us ample time to settle in, stow away carry-ons, and manage the seating negotiations between my three kids.

My American Airlines status lets me board in Group 4, but there's always that lingering uncertainty about overhead bin availability.

Exceptional Attention from Lufthansa Crew

Traveling since infancy equips my eldest with familiarity, yet Lufthansa's crew surpassed our expectations. Upon connecting flights, the children received age-suitable toys and games. While landing, a delightful surprise of chocolates—shared liberally by the staff—proved useful throughout our journey.

Meanwhile, American Airlines' cookies delight my children, though the cool refusal for extras starkly contrasted Lufthansa's generous warmth.

The Importance of Family Seating

Although budget tickets with Lufthansa incurred additional costs for certain seats, I made sure to secure spots together on our longer flights, a worthwhile investment for a smoother exit upon arrival.

American Airlines' complimentary choice of seating, a perk of my status, has generally allowed us to remain seated together, barring one problematic occasion when a seat reassignment split our family.

Reassessing Airline Allegiances

As smooth operations and conveniences with Lufthansa make me reconsider my American Airlines loyalty, I find myself open to exploring other family-friendly alternatives, especially with other airlines now offering the non-stop routes I favor.